Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.3
Location
9.1
Service
9.0
Dining
8.1
Guest reviews
8.4/10
based on 7 reviews
4/5
based on 935 reviews
8.1
8.1/10 based on 1027 reviews
#135 of 430 hotels in Florence based on Tripadvisor
Brian
United Kingdom,
March
2024
9.2/10
I had a wonderful stay at this hotel with partial views of the Duomo and San Lorenzo through the trees. The rooms were kept very clean, and even with the air conditioning on, they were comfy. The staff was attentive and helpful, making arrangements for my taxi when I had to depart. The location is unbeatable, right in the city center within walking distance of all major attractions. The dining experience, with real orange juice served and included in the rate, was a delightful touch. The facilities were top-notch, providing everything needed for a pleasant stay.
Rooms
9.0
The rooms were kept very clean and comfortable with a partial view of the Duomo & San Lorenzo through trees.
Service
9.0
The staff was accommodating and made arrangements for my taxi when needed.
Location
10.0
The hotel's location is just in the city center, overlooking a small square, and within walking distance of all the major attractions.
Dining
9.0
The dining experience was incredible, with real orange juice served and included in the rate, adding to the overall value.
Facilities
9.0
The facilities were excellent, offering everything from room service to car hire and valet parking.
John
United States,
November
2023
8.6/10
The hotel has solid wood furniture rooms kept very clean, but with a very small window offering a view of the inner court. The service includes taxi arrangements for departure and various amenities like room service and tours. It's located opposite a scenic park and within walking distance of Florence's major attractions. The dining experience offers included meals with real orange juice. Some positive aspects are the cleanliness and convenient location, while the lack of fresh fruit in rooms and the small windows are downsides.
Rooms
8.0
The rooms with solid wood furniture are kept very clean, but the small window only shows the inner court.
Service
9.0
The service includes helpful assistance such as taxi arrangements and various amenities like room service and tours.
Location
10.0
The hotel is perfectly located opposite a scenic park and within walking distance of all major Florence attractions.
Dining
8.0
The dining experience offers delicious dishes including real orange juice.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
James
United Kingdom,
November
2023
7.8/10
The hotel is located in a convenient area, within walking distance of the railway station, and offers a pleasant outdoor space at the rear. The rooms are kept clean and comfortable, although some may find the small window with a limited view of the inner court a drawback. The service is excellent, especially in making arrangements for transportation needs. The dining includes real orange juice and satisfactory sandwiches, making for a decent experience. However, the hotel is situated on the outskirts of Florence, on the better side of town, which some may find a bit far from the city center.
Rooms
8.0
The rooms were clean and maintained for our comfort, although the small window overlooking the inner court might not suit everyone's preference.
Service
9.0
The service was outstanding, particularly in assisting with taxi arrangements for departure.
Location
7.0
The hotel is located on the outskirts of Florence, in a better area of town, offering a peaceful atmosphere and close proximity to the railway station.
Dining
7.0
The dining experience was decent, with real orange juice and satisfactory sandwiches provided.
Facilities
8.0
The hotel offers necessary facilities and amenities to ensure a comfortable stay.
Pamela
United States,
August
2023
8.8/10
What can I say about this hotel? It's centrally located, overlooking a charming square. The rooms? Spacious with a big bathroom and a view to the plaza at no extra cost, but sadly lacking fresh fruit. Service is top-notch, they even arranged my taxi when I had to leave. The dining experience was great with real orange juice included, and the freshly brewed coffee was a nice touch. I can't forget the excellent location in the heart of the city, close to all the main attractions. On the downside, the hotel doesn't make you feel central to all attractions as claimed, bit misleading. But the restaurant next door is fantastic. A very close distance to the conference center is a big plus, though. Overall, a great value for money!
Rooms
8.0
The rooms are spacious, with a big bathroom and a view to the plaza at no extra charge, but lacking fresh fruit.
Service
9.0
The service is impeccable, they even made arrangements for my taxi when I had to depart.
Location
9.0
The location is excellent, right in the city center overlooking a small square, very convenient!
Dining
9.0
The dining experience was delightful with real orange juice served, and included in the rate.
Facilities
9.0
The facilities are great, with everything you need for a comfortable stay.
Yvonne
United Kingdom,
August
2023
8.2/10
I had a delightful stay at the hotel, with its excellent location in the city center and overlooking a charming small square. The rooms were cozy, and the staff was attentive. However, the dining options were a bit limited. The overall value for money was good, but some extra charges for services were not ideal.
Rooms
8.0
The rooms were cozy and comfortable, perfect for a relaxing stay.
Service
9.0
The staff went above and beyond to make my stay enjoyable and even helped with taxi arrangements.
Location
9.0
The hotel's location in the city center, right across a beautiful open space, was fantastic.
Dining
7.0
While the dining options were satisfactory, they could have been more diverse for breakfast.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay.
Emily
United States,
August
2023
9.0/10
I had a wonderful stay at this hotel! The rooms offer a partial view of the Duomo & San Lorenzo through the trees and are equipped with all environmentally friendly toiletries. The views from the room were amazing even with the air conditioning on. The location is perfect, within walking distance of all the major attractions. The dining experience was fantastic, with real orange juice included in the rate. The facilities were top-notch, especially the pool area which was well-maintained and enjoyable.
Rooms
9.0
The rooms provided a great view and were equipped with all environmental friendly toiletries.
Service
9.0
The service was excellent and they were even able to make arrangements for my taxi when I had to depart.
Location
10.0
The hotel's location is perfect, within walking distance of all the major attractions.
Dining
8.0
The dining experience was superb, with real orange juice included in the rate.
Facilities
9.0
The facilities, especially the pool area, were top-notch and well-maintained.
Charles
United Kingdom,
May
2023
8.8/10
The hotel is situated in a great area near the train station, with easy access to all the major attractions. The rooms provide a spacious and luxurious experience with oversized tubs and lovely bathrooms, but the small window with limited view was a minor drawback. The service is impeccable, offering assistance with taxi arrangements and various amenities, making my stay hassle-free and comfortable.
Rooms
8.0
The rooms are spacious and luxurious, complete with oversized tubs and big bathrooms, though the view from the small window is limited.
Service
9.0
The service was exceptional, they even arranged my taxi for departure, ensuring a smooth and convenient experience.
Location
9.0
The hotel is conveniently located near the train station and within walking distance of all the major attractions, making exploring the city incredibly easy.
Dining
9.0
The dining options were great, with creative dishes and real orange juice included. It was a delightful culinary experience.
Facilities
9.0
The hotel boasts excellent facilities, offering everything you need for a comfortable and enjoyable stay.